WhatsApp for sales
Respond to high-intent enquiries quickly, qualify needs and keep the next action visible.
- Click-to-WhatsApp lead handling
- Product and quotation conversations
- Follow-up workflows and ownership
Meet customers where decisions already happen.
Design useful WhatsApp journeys around the moments that matter—from the first product question to delivery updates and long-term service.
Four connected journeys
Use WhatsApp across the customer lifecycle
WhatsApp for customer support
Give customers a convenient service channel while helping teams resolve issues with context.
- Shared support inbox
- FAQ automation and quick replies
- Agent assignment and escalation
WhatsApp for operations
Reduce uncertainty with timely, useful notifications throughout important service journeys.
- Order and delivery updates
- Appointment and payment reminders
- Service-status notifications
WhatsApp for marketing
Re-engage customers responsibly with opted-in campaigns built around relevance, not volume alone.
- Audience segmentation
- Approved promotional templates
- Campaign engagement reporting
WhatsApp for healthcare operations
Support administrative communication such as appointments and service coordination with appropriate governance.
- Appointment reminders
- Administrative updates
- Controlled team access
WhatsApp for commerce and services
Help customers discover, decide and receive updates without unnecessary channel switching.
- Product enquiries
- Order assistance
- Post-purchase engagement
Start with one high-value customer journey.
We’ll help you prioritise the workflow that can create the fastest operational impact.