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Service Agreement

Terms of Service

Terms for using Varada Nexus websites, EMS, Nexus Social, connected-platform integrations, and related business services.

Effective: 28 July 2026 Provider: Varada Nexus Private Limited Jurisdiction: India

1. Acceptance

By accessing or using our services, you agree to these terms and our Privacy Policy. If you use the services for an organisation, you confirm that you have authority to bind that organisation.

2. Accounts and access

You must provide accurate information, keep credentials confidential, use only authorised accounts, and promptly report suspected misuse. Administrators are responsible for user roles, approvals, connected assets, and actions taken through their organisation’s workspace.

3. Connected platforms

You may connect authorised third-party accounts and business assets. You represent that you have the necessary rights and permissions. Third-party services are governed by their own terms and may change, restrict, suspend, or discontinue APIs. You may disconnect an integration at any time.

4. Social publishing, messaging, and advertising

  • You remain responsible for content, audiences, claims, messages, targeting, budgets, bids, campaigns, and legal compliance.
  • Advertising spend and platform charges are paid to the relevant platform unless a written agreement states otherwise.
  • You must not publish unlawful, deceptive, infringing, discriminatory, harmful, or unauthorised material.
  • Automated and AI-assisted output must be reviewed by an authorised user before publication or campaign activation.
  • We may enforce approval workflows, audit records, rate limits, or safeguards to protect accounts and platforms.

5. Acceptable use

You must not attempt unauthorised access, bypass security, introduce malicious code, scrape restricted data, impersonate others, interfere with service operation, violate platform policies, or use personal data without a lawful basis.

6. Customer content

You retain ownership of content you provide. You grant us a limited licence to host, process, reproduce, transmit, and display it only as needed to provide, secure, and improve the requested services. You are responsible for obtaining rights and consents for that content.

7. Intellectual property

The services, software, designs, trademarks, documentation, and platform components owned by Varada Nexus or its licensors remain protected intellectual property. No ownership is transferred except as expressly agreed in writing.

8. Availability and changes

We work to provide reliable services but do not guarantee uninterrupted availability. Maintenance, security events, internet failures, provider outages, API changes, platform review decisions, and force-majeure events may affect service. We may modify features to maintain security, compliance, or compatibility.

9. Fees

Paid services, subscriptions, implementation work, advertising management, and professional services are governed by the applicable order, proposal, invoice, or written agreement. Taxes and third-party charges may apply.

10. Suspension and termination

We may suspend or terminate access for non-payment, security risk, legal requirement, misuse, or material breach. You may stop using the service and request account closure. Provisions concerning payment, ownership, confidentiality, liability, and dispute resolution survive termination where applicable.

11. Disclaimers and liability

Services are provided on an “as available” basis to the extent permitted by law. Business, advertising, AI, analytics, and forecast outputs do not guarantee results. Neither party is liable for indirect, incidental, special, or consequential loss except where liability cannot lawfully be excluded. Any agreed service-specific liability terms take precedence.

12. Indemnity

You agree to be responsible for claims arising from your unlawful use, unauthorised content, infringement, platform-policy violations, or misuse of connected accounts, subject to applicable law and any written agreement.

13. Governing law and disputes

These terms are governed by the laws of India. Parties should first attempt good-faith resolution. Unless otherwise agreed in writing or required by law, courts with jurisdiction in Andhra Pradesh, India will have jurisdiction.

14. Contact

Questions may be sent to varadanexus@gmail.com.

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